- Item Type: Toys
- Material: Plastic
- Size: 25 x 16 cm / 9.84 x 6.30 inch
- 1 x Toy
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China and Europe will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide Free Shipping to over 200 countries around the world as well as Express Shipping at additional cost. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates for Free Shipping Delivery (for Express Shipping estimated delivery time is from 8 till 15 days):
|Location||*Estimated Free Shipping Time|
|United States||15-45 Business days|
|Canada, Europe||15-45 Business days|
|Australia, New Zealand||15-45 Business days|
|Central & South America||30-60 Business days|
|Asia||10-20 Business days|
|Africa||30-60 Business days|
Yes, you will receive an email once your order is shipped that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. But we are always doing our best so you could receive all the items in the same package.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It came fast enough 🙂 cats and we are extremely satisfied
The goods will come down, the quality is 4.
I ordered 05.11.2019, went to the Post Office 26.11.2019. Excellent Toy, fully corresponds to the description of the store. The cat is happy.
Came quickly, the cat is happy
Very good toy! Take it without hesitation. Strong, durable, the balls roll very smartly. Instead of a cat, the child interested 8 months)) such in pet stores are from 1000! Kotik has not yet arrived, so I can not say anything about the reaction. I will add a review later. Many thanks to the store!
Ordered 11.11, received 1.12.19. moscow. arrived in disassembled form. packed in pupyrku, but everything is intact. the cat approved the purchase.
Cat plays Super
Very nice toy. Thank you.
Excellent toy for the cat, he is delighted. The order came quickly, less than three weeks before Tambov.
My cats like it very much.
Thank you very much.
Sent quickly, track tracked. There is no smell, plastic, packed in a doll, all whole. The cat is interested, mastering, like. In pet stores in the city is several times more expensive.
Excellent Toy for animals, cat appreciated. Arrived quickly, packed qualitatively, in ordinary stores 2 times more expensive.
Good quality, nothing creaks, not lyuftit. Cats liked it, but not for a long time
very good items and fast shipping