Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesnโt include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of mypetworldstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***l –
Heel leuk katten mandje. Past goed voor mijn Heilige Birmaan 5 kg. Duurde 18 dagen naar Nederland.
ะ***a –
ะดะพ ะผะพัะบะพะฒัะบะพะน ะพะฑะปะฐััะธ ะฟัะธัะปะพ ัััั ะฑะพะปััะต ัะตะผ ะทะฐ ะผะตััั. ะบะฐัะตััะฒะพ ั ะพัะพัะตะต, ะธะผะตะตััั ะฝะตัะธะปัะฝัะน ะทะฐะฟะฐั . ะบัะพะฒะฐัั ะผัะณะบะฐั. ะบะพัั ะพัะตะฝั ะฟะพะฝัะฐะฒะธะปะพัั, ะฝะพ ะฒ ะฝะตะน ะฟะพะบะฐ ะฝะต ะปะตะถะฐะป. ะธะณัะฐะป ั ะฝะตะน, ะบะฐะบ ั ะธะณัััะบะพะน. ัะตะบะพะผะตะฝะดัั.
ะ***a –
ะขะพะฒะฐั ะบะฐัะตััะฒะตะฝะฝัะน, ะดะพััะป ะฑััััะพ. ะัะพะดะฐะฒัะฐ ัะตะบะพะผะตะฝะดัั. ะกะฟะฐัะธะฑะพ!
E***z –
a mi gato le encantรณ, mi gato pesa 5.5 kilos, el tamaรฑo le viene bien, suoer!!!
ะ***ะฝ –
ะฑััััะฐั ะดะพััะฐะฒะบะฐ.ะทะฐ ััะธ ะฝะตะดะตะปะธ ะดะพ ะงะตะปัะฑะธะฝัะบะพะน ะพะฑะปะฐััะธ. ะบัะพะฒะฐัะบะฐ ะพัะตะฝั ะผัะณะบะฐั ั ะฟัะพัะตะทะธะฝะตะฝะฝะพะน ะฟะพะดะพัะฒะพะน, ะฑะตะท ะบะฐะบะธั ะปะธะฑะพ ะทะฐะฟะฐั ะพะฒ. ะบะพัั ะฟะพะฝัะฐะฒะธะปะพัั. ะทะฐะบะฐะทัะฒะฐะป ัะฐะผัะน ะผะฐะปะตะฝัะบะธะน ัะฐะทะผะตั. ะบะพั 4ะบะณ. ัะพะฒะฐั ะธ ะฟัะพะดะฐะฒัะฐ ัะตะบะพะผะตะฝะดัั. ั ะฟัะพะดะฐะฒัะพะผ ะฝะต ะพะฑัะฐะปัั
R***o –
Hermosa, suave, esponjadita y exactamente como se ve en la foto. A mi perrita le encanto.
ะญ***ะฒ –
ะะพัะพัะต ะฟัะธะบะพะป, ะฝะต ะทะฝะฐั ะบัะพ ะฑะพะปััะต ะดะพะฒะพะปะตะฝ, ั ะธะปะธ ะบะพั, ะบะพั ะพั ััะพะน ะฟะพััะตะปัะบะธ, ะฐ ั ะพ ะดะพะฒะพะปัะฝะพะณะพ ะฒะธะดะฐ ะบะพัะฐ. ะ ะธัะพะณะต ัะฐะบ ัะฒะปะตะบะปะฐัั ัะพัะบะฐะฝัะตะผ ะบะพัะฐ, ััะพ ะทะฐะฑัะปะฐ ะฒะตะดั ัะพัะพ ะดะปั ะพัะทัะฒะฐ ะฝะฐะดะพ, ะฐ ั ััั ะธ ะผะพัะดะพัะบั ะธ ะฟะพะดััะตัะบะธ ะบััะฟะฝัะผ ะฟะปะฐะฝะพะผ ัะถะต ัะพัะบะฐั, ะบะพะผั ััะพ ะธะฝัะตัะตัะฝะพ, ะธ ะพัะทัะฒ ะฒ ะธัะพะณะต ะดััะฐัะบะธะน ะฟะพะปััะธะปัั, ะฝะธ ัะปะพะฒะฐ ะฟะพ ะดะตะปั, ัะถ ะธะทะฒะธะฝะธัะต, ัะปะธัะบะพะผ ะบะฐะนัะฐะฝัะบะฐั ะฟะพััะตะปัะบะฐ ั ะบะพัะฐ ัะตะฟะตัั, ะพะฝ ะฒ ะฝะตะน ัะฐัะพะฒ ะฟััั ัะถะต, ะฝะพ ัะพัะบะธ ะฟะตัะตะดะตะปะฐะปะฐ, ะฝะฐะดะตััั ะฟะพ ะฝะธะผ ะฒะธะดะฝะพ ััะพ ะบัะพะฒะฐัั ะบะปะฐััะฝะฐั. ะะพะน ัะปะธัะฝัะน ะบะพัะธะบ ะะพะฒะฐ ะฟะพั ะพะดั ะตัะต ะฝะธ ะบะพะณะดะฐ ะฝะต ะฑัะป ัะฐะบ ััะฐััะปะธะฒ:)
ะ***a –
ะก ะผะพะผะตะฝัะฐ ะทะฐะบะฐะทะฐ ะฒ ะัะฐัะฝะพัััะบะธะน ะบัะฐะน 15 ะดะฝะตะน. ะะฐะบะฐะทัะฒะฐะป 60 ัะผ. ะััั ะฝะตัะธะปัะฝัะน ะทะฐะฟะฐั , ะฝะฐะดะตััั ัะพ ะฒัะตะผะตะฝะตะผ ะฒัะฒะตััะธััั. ะะณัะพะผะฝะฐั ะบัะพะฒะฐัั, ะผะพะน ะบะพัััะฐ 6 ะบะณ ะฟัะพััะพ ะฒ ะฝะตะน ััะพะฝัะป. ะก ะฝะตั ะฟัะธ ััััะบะต ะปะตัะธั ะบะฐะบะพะน-ัะพ ะฟัั , ะผะพะถะตั ัะพ ะฒัะตะผะตะฝะตะผ ะฟัะพะนะดัั? ะะพัััะฐ ััะฐะทั ะฟะพะปัะฑะธะป ะบัะพะฒะฐัั, ะทะฐะปะตะท ะฒ ะฝะตั, ะฝะฐัะฐะป ะดะตะปะฐัั ะผะฐััะฐะถ.
ะก***ะพ –
ะะฐะบะฐะทัะฒะฐะปะฐ ัะถะต ะฒัะพััั ะฟะพะผะตะฝััะต,ะฟะตัะฒะฐั ะฑัะปะฐ 60 ัะผ,ะฑะพะปััะฐั ะพัะตะฝั.ะะพััะพัะฝะฝัะต ัะฟะพัั ะธะท-ะทะฐ ะปะตะถะฐะฝะบะธ,ั ะฝะตัะตัะฟะตะฝะธะตะผ ะถะดะฐะปะฐ ะฒัะพััั,ะฝะฐะดะพะตะปะธ ัะฐะทะฑะพัะบะธ.ะฏ ะฝะต ะพะถะธะดะฐะปะฐ ััะพ ะพะฝะฐ ะธะผ ัะฐะบ ะฟะพะฝัะฐะฒะธััั.ะะดะธะฝ ัะฟะธั,ะดััะณะพะน ััะดะพะผ ะปะตะถะธั,ะถะดัั ะบะพะณะดะฐ ะพัะฒะพะฑะพะดะธััั.ะะพััะธัะฐัั ะฝะต ะผะพะณะปะฐ,ะฒัะต ะฒัะตะผั ะทะฐะฝััะฐ.ะััะฐะปัะฝัะต,ััะพ ะฟะพะบัะฟะฐะปะฐ,ะธะณะฝะพัะธัะพะฒะฐะปะธ.ะขัะตััะตะน ะฟะพะบัะฟะฐัั ะฝะต ะฑัะดั ัะถะต.ะกะฐะผะธะผ ะผะตััะฐ ะฝะตั
K***n –
article conforme. petit bรฉmol sur l’emballage, sachet en plastique reรงu ouvert car dรฉchirรฉ sรปrement durant le transport!!!
S***h –
Incredibly soft and fluffy, if I was a cat Iโd sleep in it. Yet to tempt my fur baby into it though.
ะ ***a –
ะััััะพ ะฟัะธัะปะฐ ะฟะพััะปะบะฐ. ะะพััะฐะฒะบะฐ ะบัััะตััะบะพะน ัะปัะถะฑะพะน. ะะพัะบะฐ ะฟัะฐะฒะดะฐ ะฝะต ัะฟะธั ะฟะพะบะฐ ะฒ ััะพะน ะปะตะถะฐะฝะบะต.
M***n –
My cat have absolutely adopted it ! Really good dimension for my cat (5,2 kg). Just for noticed something, the bed lost some feather.
ืจ***ื –
ะะพัั ะฟะพะบะฐ ะบะพ ะฒัะตะผั ะพััะพัะพะถะฝะพ ะฟัะธะฝัั ะธะฒะฐะตััั. )) ะ ะพัะตะฝั ะปัะฑะพะฟััััะฒัะตั. )))
M***l –
Demorรณ poco mas de 1 mes a รuรฑoa-Chile. La cama se ve comoda, ideal para un gato tamaรฑo mediano. Al sacudirla se desprenden algunas pelusas. Estoy esperando que Artemisa le preste interรฉs..
L***n –
Le lit est un peu plus foncรฉ que sur la photo mais il est beau. Mon chat lโapprรฉcie aussi. Cโest le deuxiรจme que je commande ici et je suis contente. Merci
ะ***ะพ –
ะดัะถะต ะทะฐะดะพะฒะพะปะตะฝะฐ. ัะตะบะพะผะตะฝะดัั
W***k –
Bardzo dobry produkt, dobrze wykonane, szybko przyszลo.
P***k –
Good quality and size. I ordered 60cm and it’s accurate for 5kg’s cat
ะ***ะฒ –
ะพัะปะธัะฝะฐั ะบัะพะฒะฐัั, ะฝะพ ะดะปั ะผะพะตะณะพ ะฒะทัะพัะปะพะณะพ ะบะพัะฐ ะพะบะฐะทะฐะปะฐัั ะพะณัะพะผะฝะพะน, ะฝัะถะฝะพ ะฑัะปะพ ะผะตะฝััะธะน ัะฐะทะผะตั ะฑัะฐัั